Privacy Policy

Anroach Farm is acting as a data controller for your personal data. This Privacy Policy details how we retain, use and share your data.

1.What is personal data

"Personal Data" is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number, certain cookie and network identifiers.

2.Why does Anroach Farm hold data on you

We will use your data for contractual reasons to:

a. Provide a quote (where available)
b. Make a reservation
c. Administer your account
d. Process your booking
e. Communicate to you about your booking
f. To take payment (where we may disclose your data to a Secure Payment Gateway)

We will use the following data to perform these tasks:

Your name
Address (if supplied)
Telephone number
Email address
Credit card details (if supplied)
Bank account details (if supplied)

Anroach Farm will retain your account data (excluding credit card details) for 7 years for accountancy reasons. After this date your data will be deleted/destroyed.

3. We will use your data to market to you:

If you have consented we will contact you with information about special offers and updates at Anroach Farm by email.

You can withdraw your consent at any time by contacting us (see contact details below).

We will use the following data to perform these tasks:
Your name
Email address

The legal basis for this processing is consent.

4. Sharing your data:

Anroach Farm will only disclose personal data to:
- our third party channel manager (Lodgify)
- provider of our secure payment service (Stripe)

For:
- processing booking (quote, reservation, booking, secure payment)
- account management
- website management
- support.

In this case, the third party will not disclose any of the details to any other third party.

5. Your data:

You can request to view your personal data and have it removed (if it’s agreed it’s no longer required) or corrected by contacting us. We will process your request within one month.

6. Complaints:

You can contact the Information Commissioners Office (ICO) if you have any concerns about the way we hold your data on: 0303 123 1113
Or visit their website for further information: www.ico.org.uk

7. Use of cookies:

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

If you turn off cookies, you can still search and book your stay.

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